- CarbZone is not responsible for delays by our logistics partners.
- CarbZone is not responsible for packages that are not retrieved. Returned orders are charged 20£ plus shipping fee (including any return shipping fees).
- A broken or wrongful product should be returned within 14 days. A new product will be sent to you free of charge. Always contact us before returning a product.
If you want to get your money back then:
- Items in which the original packaging is opened/destroyed/removed, content is missing and/or when the item is used, are not reimbursed.
- Fresh produce is not repurchased.
- In case of repurchase, the customer must first contact us for instructions.